Slack, the communication tool favored by many companies, is reaching new heights with the integration of artificial intelligence. With the addition of ChatGPT and a complete overhaul of its Slackbot, the application promises to radically transform the management of daily tasks. Discover how this innovation could change the way you work.
Three things you need to know
- Slack is integrating ChatGPT to enhance the functionality of its Slackbot.
- The AI assistant can now understand context and perform complex tasks without human intervention.
- Currently in the testing phase, this technology is already being used by 70,000 Salesforce employees.
The arrival of AI in Slack
Salesforce subsidiary Slack recently announced the integration of ChatGPT, a powerful AI assistant, into its application. This advance marks a significant evolution for Slackbot, which initially had only basic features. Now, the digital assistant is capable of performing complex tasks, from summarizing conversations to creating strategic plans.
Enhanced features with AI
Thanks to generative AI, Slackbot can automatically summarize discussions, provide channel recaps, and write post-meeting notes. It also offers real-time translation and explanations of internal company jargon. This technology enables smooth interaction with users by understanding natural language and processing complex requests.
Integration and use in the enterprise
Slackbot integrates directly with widely used business tools such as Google Drive, Outlook, Google Calendar, Salesforce, and OneDrive. It can access documents, check invitations, or retrieve presentations, making day-to-day task management easier. Although the technology is still in the testing phase, it has already been adopted by 70,000 Salesforce employees, with a rollout to the general public planned by the end of the year.
Increased customization
Slack plans to add advanced features such as autonomous task execution and the creation of automated “mini-agents.” These innovations will allow for increased customization without requiring programming knowledge, making the tool accessible to all users.
Slack, founded in 2013, has quickly established itself as an essential communication platform for businesses. Acquired by Salesforce in 2021 for approximately $27.7 billion, Slack continues to innovate to improve the efficiency of collaborative work. The integration of AI with ChatGPT represents an important step in the strategy to expand and modernize its services.